Hilfswerk der Evangelischen Kirchen Schweiz /Entraide Protestante Suisse(“HEKS/EPER”) recognizes the importance of your privacy. As part of HEKS/EPER’s normal operations we collect and, in some cases, disclose information about you. This Privacy Policy is meant to inform users of HEKS/EPER’s website and portals about what information we collect, how we will treat this information, and what options you have to direct our activities.

By using HEKS/EPER’s website and portals, you agree to the terms of our Privacy Policy.

All references in this Privacy Policy to “we,” “us,” or “our” shall refer to HEKS/EPER and its subsidiaries. All references in this Privacy Policy to “you” or “your” shall refer to the users of HEKS /EPER’s website and portals.


HEKS /EPER may collect and ask you for personally identifiable information when you visit or use our website or portals or via hard copy, including your full name, address, postal address, telephone number, e-mail address, a password, and other identifying information. We may also receive personally identifiable information about you from our business partners. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information, and the page you requested.

We may use this information for several general purposes to: (i) customize the content you see, (ii) fulfill your requests for certain services and information, (iii) contact you, (iv) audit, research and analyze our website and portals and the services that we provide, (v) ensure the technical functioning of our website and portals, and (vi) develop new services and information.


We may set and access cookies on your computer.


HEKS/EPER will not sell or rent your personally identifiable information to anyone. To the extent permitted by law, we will only send personally identifiable information about you to other companies or people when:

  • We have your consent to share your information;
  • We need to share your information to provide the product or service you have requested;
  • We need to send your information to companies who work on behalf of HEKS/EPER to provide a product or service to you or HEKS/EPER (unless we tell you differently, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us);
  • We respond to subpoenas, court orders, or legal process; or
  • We find that your actions on our website or portals violate the Terms and Conditions of Use, or any of our usage guidelines for specific products or services.


You can access some of your personally identifiable information that we collect on our website or portals by logging in and viewing your account, or by contacting HEKS/EPER staff.

If you discover errors in your personally identifiable information on our website or portals, generally you can correct it by editing your account, or by contacting HEKS/EPER staff. We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes), or for which access is not otherwise required.

Third-Party Hosting

HEKS/EPER contracts with a third-party to maintain and host the website and portals. Therefore, any information you submit on our website or portals, including personally identifiable information, will be placed and stored on a computer server maintained by this third-party host.


HEKS/EPER’s website and portals have reasonable security measures to protect the loss, misuse, and alteration of the information under our control. Presently, the website and portals utilize Secure Socket Layer (SSL) encryption technology for all private transmissions.


HEKS/EPER’s website and portals may be linked to other websites not maintained by us. We do not control and are not responsible for the content of and policies governing use of those websites not maintained by us. The inclusion of any link to such websites does not imply approval of or endorsement by us of the websites or the content thereof.


We reserve the right, at any time, to modify, alter, or update the terms and conditions of this Privacy Policy without prior notice. Modifications shall become effective immediately upon being posted on our website and portals. Your continued use of the website and portals after modifications are posted constitutes an acknowledgement and acceptance of the Privacy Policy and its modifications.